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Unify OpenScape Solution Set V10

1 About the Web Customer Data Collection Tool

1.1 What is the Web Customer Data Collection Tool?

1.2 New Capabilities of WebCDC V1

2 Working With the WebCDC Tool

2.1 Getting Started with WebCDC

2.1.1 Logging On

2.1.2 User Account Types

2.1.3 Changing User Password

2.1.4 Establishing and Managing a Project

2.1.4.1 Project access levels

2.1.5 Importing and Exporting Project Data

2.1.6 Entry and Modification of Configuration Data

2.1.7 History (Change Log)

2.1.8 Data validation

2.1.9 Generating and Downloading Configuration Files

2.1.10 Buttons and Functions on the Top Level Screen

2.1.11 Export / Import with Excel

2.1.12 Data Display options

2.2 Field Colors

2.3 Selecting Input

2.4 Deployment Architecture Models and Component Versions

2.5 Common WebCDC Tasks

2.5.1 Solution Configuration

2.5.2 Generation of A Solution’s Configuration Files

2.5.3 Delta on OSV configuration

2.5.4 Subscriber Delta Configuration

3 Configuration Files

3.1 Importing Configuration Files (Import into WebCDC)

3.1.2 Import OSV Data (MP2)

3.1.3 OpenScape 4000 REGEN File

3.1.4 OpenSmart Designer File

3.2 Generating the Configuration Files (Export from WebCDC)

3.2.1 OpenScape Voice Node Configuration File

3.2.2 OpenScape Voice Provisioning Configuration File

3.2.3 OpenScape Voice DNS Configuration File

3.2.4 OpenScape Voice Set RTP Parameters File

3.2.5 RG 8700 Configuration Files

3.2.6 Mediatrix Configuration Files

3.2.7 OpenScape UC App Domain File

3.2.8 DLS Files

3.2.8.2 DLS Template Files

3.2.8.3 DLS Profile Files

3.2.8.4 DLS Configuration File

3.2.9 OpenScape Branch Configuration File

3.2.10 OpenScape SBC Configuration File

3.2.11 Xpressions Configuration File

3.2.12 OpenScape Contact Center Configuration File

3.2.13 OpenScape Virtual Appliance File

3.2.14 KNUT Response Files

3.2.15 Express OSV Setup File

3.2.16 OpenScape Concierge File

4 Individual Tab Details

4.1 Start Tab

4.1.2 Document Details

4.1.3 Versions

4.2 General Tab

4.2.1 General parameters of the OpenScape Voice system

4.2.2 OpenScape UC basic configuration

4.2.3 OpenScape Xpressions basic configuration

4.2.4 SNMP Settings

4.2.5 Call Admission Control

4.2.6 OpenScape Mobile

4.2.7 DLS basic configuration

4.2.8 Circuit ATC configuration

4.3 IP Tab

4.3.1 Subnet Information (Standard Solution/vApp)

4.3.2 Core Solution Servers (OSEE V10)

4.3.3 Network Addresses of Main Servers in Customer's LAN

4.3.3.1 Details (Standard Solution/vApp)

4.3.3.2 Details (OSEE V9)

4.3.3.3 Details (OSEE V10)

4.3.4 Network for OpenScape Voice

4.3.4.1 Details (Standard Solution/vApp)

4.3.4.2 Details (OSEE V9)

4.3.4.3 Details (OSEE V10)

4.3.5 SBC THIG

4.3.6 ESXi and VM Data (OSEE V10)

4.8 Feature Profiles Tab

4.9 Analog Adapters Tab

4.10 OSB 50i - 500i Tab

4.11 OSCC Tab

4.12 EA Groups Tab

4.13 Speed Dial Lists Tab

4.14 Class of Restriction Tab

4.15 Toll and Call Restriction Tab

4.16 UC Tab

4.17 Xpressions Tab

4.18 Concierge Tab

4.18.1 Customer Settings

4.18.2 Basic Services

4.18.3 SNMP Agent Settings

4.18.4 Server Configuration

4.18.5 Concierge Provider Service

4.18.6 DDI Lookups

4.18.7 Request Numbers

4.18.8 Callback Numbers

4.18.9 Fallback MLHG

4.18.10 SMTP Settings

4.18.11 Concierge User Accounts

4.19 Breakout Endpoints Tab

4.20 Continuous Tracing Tab

4.20.1 OpenScape Voice Manager [OSV-TM] Parameters

4.20.1.1 Details (Standard Solution/vApp)

4.20.1.2 Details (OSEE V9)

4.20.2 OpenScape Voice Parameters

4.20.3 OpenScape Branch

4.20.4 UC Parameters

4.20.5 Xpressions Parameters

4.21 vApp Tab

4.21.1 Common Config data for OS UC Application server

4.21.2 OS UC Backend

4.21.3 OS UC Frontend

4.21.4 OS UC Mediaserver

4.21.10 Continuous Tracing (a post-install task)

4.21.11 Survival Authority

4.21.12 OSVoice

4.21.13 OSBranch

4.22 Feature Codes Tab

4.23 Progress Window

5 Individual Tab Details - OSEE V8 to V9 Upgrade

5.1 Start Tab

5.1.2 Document Details

5.1.3 Versions

5.2 General Tab

5.2.2 Headquarters Site

5.2.3 SBC Tracing

5.3 IP Tab

5.3.2 Network for OpenScape Voice

5.3.3 SBC THIG

5.4 Endpoints Tab

5.4.2 OSEE LAN Endpoints

5.4.3 OSEE LAN Endpoints Aliases

6 WebCDC Procedure Examples

6.1 How to Setup a New OSV Standard Solution System

6.2 How to Add an Additional OpenScape Branch to a Deployed Solution

6.3 How to Migrate Subscriber Settings from an OpenScape 4000 to a OSV Standard Solution

6.4 How to Create Concierge Service (non-OSCC) in an OSV Standard Solution

6.5 How to Setup OpenScape Mobile for Standard Solution

6.6 How to Setup a New OpenScape Enterprise Express System Using the WebCDC

6.7 Setup of OpenScape Contact Center for Enterprise Express

6.8 How to use the Delta functionality on CDC project Delta generation mode

6.8.1 Update of projects on "Delta on CDC project" mode that have been created prior to WebCDC V1.R1.19.00

6.8.2 How to use the "Delta on CDC project" generated files

6.9 How to set up Emergency Calling using GNF numbers

A Default Settings Based on Standard Solution

A.1 Configuration Files

A.2 Feature Profiles

A.3 Numbering Plan Related Information

A.4 Language Configuration File

B Default Settings Based on OpenScape Enterprise Express Architecture

B.1 Configuration Files

B.2 Feature Profiles

B.3 Numbering Plan Related Information

C Converting OpenScape 4000 REGEN File for WebCDC

C.1 Required information

C.2 Required Software and Configuration.

C.3 Upgrade to HiPath Version 5

C.4 Converting from Position to Key

D Acronyms and Abbreviations

E Request Country Data Support

E.1 Manual edit of Country Data

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